{"id":44011,"date":"2024-08-12T09:00:00","date_gmt":"2024-08-12T14:00:00","guid":{"rendered":"https:\/\/goodleadership.com\/?p=44011"},"modified":"2024-08-13T10:22:21","modified_gmt":"2024-08-13T15:22:21","slug":"proactive-vs-reactive-accountability-with-old-national-bank","status":"publish","type":"post","link":"https:\/\/goodleadership.com\/proactive-vs-reactive-accountability-with-old-national-bank\/","title":{"rendered":"Proactive vs. Reactive Accountability with Old National Bank"},"content":{"rendered":"\n<p>Most organizations are finding workstyle flexibility and accountability can be competing concepts. In what ways does that describe your workplace? That\u2019s what the Accountability Research Project is striving to accomplish \u2013 to find ways of eliminating that tension by creating a culture of healthy accountability. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-medium is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"246\" src=\"https:\/\/goodleadership.com\/wp-content\/uploads\/2023\/05\/GL-Podcast-logo-print-white-no-bottom-01-300x246.png\" alt=\"\" class=\"wp-image-1535\" style=\"width:287px;height:auto\" srcset=\"https:\/\/goodleadership.com\/wp-content\/uploads\/2023\/05\/GL-Podcast-logo-print-white-no-bottom-01-300x246.png 300w, https:\/\/goodleadership.com\/wp-content\/uploads\/2023\/05\/GL-Podcast-logo-print-white-no-bottom-01.png 556w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Recently, I had the joy of interviewing <a href=\"http:\/\/linkedin.com\/in\/charlesthompsonkleinbank\">Charles Thompson<\/a>, Global Talent Director at <a href=\"https:\/\/www.oldnational.com\">Old National Bank<\/a> on the Good Leadership Podcast about this topic. Charles is a member of the Accountability Research Project steering team, and has been the last of four podcast interviews. <a href=\"https:\/\/goodleadership.com\/podcast\/\">You can listen to that episode here.&nbsp;&nbsp;&nbsp;<\/a><\/p>\n\n\n\n<p>Old National Bank is a $53 billion asset bank headquartered in Evansville, Indiana. The bank, now in the top 30 banks in the U.S., has come a long way from its humble beginnings 130 years ago.\u00a0\u00a0<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Proactive vs. Reactive Accountability&nbsp;<\/strong>&nbsp;<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>There\u2019s both a proactive and a reactive way of managing accountability. Proactive accountability involves setting clear expectations and checking in regularly, reducing anxiety and sharing successes. In contrast, reactive accountability often occurs when something has gone wrong and can feed into the narrative that accountability is a punitive concept. But \u2013 being reactive doesn\u2019t need to be used as a form of punishment. &nbsp;<\/p>\n\n\n\n<p>Charles and I discussed a time he saw a healthy reactive response to accountability: \u201cA situation happened just this week where a project wasn\u2019t meeting expectations, and we gathered around the table and admitted the mistake; we owned it,\u201d he stated. \u201cThen we moved to solution planning. When people leave the room feeling like we\u2019re moving in a positive direction, that\u2019s when healthy accountability is thriving.\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Role of Structure in the Flexible Workplace<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Charles\u2019 biggest learning being a part of the research project has been the value of&nbsp;structure in the flexible workplace. The proactive approach to accountability is more structured: setting clear expectations and checking in regularly.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Another important aspect of the structure is being intentional in making sure people know how they fit and why they matter on the team, and in the organization. &nbsp;<\/p>\n\n\n\n<p>&nbsp;\u201cOne of my strengths is responsibility, and so accountability comes fairly easy to me,\u201d Charles explained.&nbsp;\u201cI\u2019m committing to meeting people where they\u2019re at, because&nbsp;they might need different&nbsp;&nbsp;things in order to feel accountable and own the work that they\u2019re doing \u2013 in ways that are different than my approach.\u201d It\u2019s about pulling,&nbsp;not pushing, people along in the story to make them feel a part of something greater.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>This conversation was the last podcast interview which included four steering team members of the Accountability Research Project. The qualitative part of the research is wrapping up, as the quantitative research phase is starting next week. &nbsp;More insights will be shared through this blog, as the Good Leadership Conference nears.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most organizations are finding workstyle flexibility and accountability can be competing concepts. In what ways does that describe your workplace? That\u2019s what the Accountability Research Project is striving to accomplish \u2013 to find ways of eliminating that tension by creating a culture of healthy accountability. &nbsp; Recently, I had the joy of interviewing Charles Thompson, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":27208,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[643,30],"tags":[69,639],"class_list":["post-44011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accountability-research","category-leadership","tag-goodness","tag-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proactive vs. Reactive Accountability with Old National Bank - Good Leadership<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/goodleadership.com\/proactive-vs-reactive-accountability-with-old-national-bank\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proactive vs. Reactive Accountability with Old National Bank - Good Leadership\" \/>\n<meta property=\"og:description\" content=\"Most organizations are finding workstyle flexibility and accountability can be competing concepts. 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